TICKET INFO

AGE RESTRICTIONS & ID

All ages are welcome and will require a ticket to enter the festival. Proof of identity and age must be provided upon request at the admission gates to the festival.

16 & Over
Anyone 16 or over is welcome to attend the festival without an adult. You will need to provide proof of age on entry upon request.

We accept the following forms of ID:

– Current Passport
– Driving Licence
– Official ID that contain the certified PASS logo

Please note we cannot accept other forms of ID. Photos / photocopies of ID will not be accepted.

Ages 9 – 15
Anyone under the age of 16 must be accompanied by an adult (21+). Each adult can accompany up to two children.
Please remember to bring a valid from of ID.

8 & Under
Anyone aged 8 and under will need to purchase a kids ticket. For more information, please see the ‘Kids Ticket’ FAQ.

 

WEEKEND CAMPING TICKETS

Wednesday Entry (Wednesday – Monday) | Final tier, selling fast
Start the party early! These tickets give you access to the festival from Wednesday 7th – Monday 12th August.

Thursday Entry (Thursday – Monday) | Sold Out
These tickets give you access to the festival from Thursday 8th – Monday 12th August.

Pitch up in one of our onsite campsites at Watergate Bay; Boilers, Jaws, Pipeline, Lakeys, Malibu, Waimea and Mavericks OR view our range of boutique accommodation add-ons to upgrade your stay.

All camping tickets include the Sunday night, all campsites must be clear by Monday 12th August at 2pm. 

DAY TICKETS

3 Day No Camping | Sold Out
This ticket gives you access to the festival across the weekend but does not include camping, equivalent to buying a Friday, Saturday and Sunday ticket.

Day Tickets | Friday + Sunday Selling Fast, Saturday Sold Out
Just want to come for the day? Pick your favourite and attend Boardmasters on a day of your choosing, Friday, Saturday and Sunday day-ticket options available.

Day tickets do not permit you to stay onsite. You must hold a full Weekend Camping Ticket (either Wednesday or Thursday entry). 

If you have purchased a day ticket and accommodation add-on, you will not be permitted into the campsites.

Click here for Day Ticket travel information. 

VIP TICKETS
VIP Weekend Camping (Wednesday Entry – Monday) | Deposit + Payment Plan ticket options available only, selling fast
  • Fast track entry to Campsites & Arena
  • Pitch up in our VIP Campsite or view our boutique accommodation options.
  • Chill-out tent
  • VIP bar
  • Flushing toilets
  • Showers
  • 24-hour reception desk
  • Experience the VIP area in the Main Arena – complete with a VIP bar, DJs, flushing toilets, food options & sea views
VIP Day-Tickets (Friday, Saturday, Sunday options available) | Friday + Sunday Tickets Selling Fast, Saturday Sold Out
  • Fast track entry to Arena
  • Experience the VIP area in the Main Arena – complete with a VIP bar, DJs, flushing toilets, food options & sea views.

Please note, there is no parking for VIP Day tickets. We offer a new Park and Ride system – pay £10 to park at our new Boardmasters Park and Ride, and £7 for a return bus journey to the festival.

KIDS TICKETS
We’re thrilled to welcome all ages to Boardmasters!

16 & Over
You will need to purchase an adults ticket. Remember to bring a valid form of ID to present at the gates to gain entry to the festival, please note the name on your ticket must match the name on your ticket. See the ‘Age Restrictions and ID’ section above for more information on accepted forms of ID documentation.

We operate a Challenge 25 Policy across the site at all our bars and service points. It is illegal to buy or sell alcohol or tobacco products to anyone under the age of 18, so please ensure you have your ID as you will be asked to present this.

Ages 9 – 15
Anyone under the age of 16 must be accompanied by an adult (21+). Each adult can accompany up to two children.
Please remember to bring a valid from of ID.

8 & Under
Kids tickets available for a small fee of £15 for general admission or £20 for VIP. These must be purchased alongside an adult ticket. One adult ticket can carry up to 2x kids tickets. Kids tickets are limited, so its best to get them early to make sure you don’t miss out. If you didn’t manage to grab one then you may be able to grab one via our ticket resale platform, Tixel, or will need to buy an adults ticket.

PERSONAL ASSISTANT (PA) TICKETS

Boardmasters are committed to making the experience at our festival as inclusive as possible.

If you require a Personal Assistant (PA) to attend the festival with you, this can be claimed at no additional cost. You do not need to buy a ticket for your Personal Assistant (PA) / Carer.

How to apply:
  1. Purchase your ticket(s) to Boardmasters Festival. If you require a PA Ticket, please DO NOT purchase a ticket for this person. Please note we are only able to offer refunds on tickets purchased in error to Boardmasters approved applicants.
  2. Complete our Access Request Form to let us know about your on-site access requirements. You will need your ticket reference number + supporting evidence documents in this form.
  3. On completion, we will email you to confirm we have received your application. Our dedicated access support team will then work to process these. Please bare with us as we are a small team but you will be contacted.
  4. Following confirmation and closer to the event, you will receive an Access Information Pack, including information about our accessible facilities and procedures so you can plan ahead.
  5. If you have any questions regarding access, please get in contact: [email protected]
What you’ll need:
To support your application, you will need to submit some documentation. Scan, or take a photo of your evidence and upload it with your form. You will be asked to provide a copy of one of the following documents:
  • Front page of DLA letter or PIP letter
  • Front page of Attendance Allowance letter
  • Evidence of being registered as severe sight impaired (blind)
  • Recognised Assistance Dog ID card
  • Valid Access Card showing you require a +1 to accompany you
  • Armed Forces Independent Disability Payment
  • War Disablement Pension
  • A letter from a medical consultant specifying your need to use the facilities

Please feel free to black out any information that relates to the amount of benefit paid or health conditions.

Each application will be considered on a case-by-case basis. Applications will start to be reviewed in February 2024. 

LOCAL RESIDENTS TICKETS

We offer local residents, who permanently live within the catchment area, the opportunity to apply for tickets to attend the festival.

How To Apply

  • Ticket type: 3 Day No Camping tickets (maximum 2 x tickets per household)
  • Evidence Required: 2 x Proof of Address documents. These must be addressed to the person applying and received within the last 3-months, please ensure this information is clear on both documents.
    • *This could include a utility bill, drivers license or rental agreement. The information will need to match the details of the person applying.
  • Donation: Local residents tickets are subject to an obligatory charitable donation fee of £50 per ticket. Proceeds go towards the Boardmasters Foundation, the charity arm of the festival – for more information, click here.

 

Please note, only apply once, multiple applications from the same household will not be approved. Applying does not mean you are guaranteed tickets.

Applications for 2024 coming soon…  Sign up to our local residents newsletter to receive festival news and updates.

Click here to visit the community page and to apply. 

DEPOSIT & PAYMENT PLAN TICKETS

To view your outstanding balance and make payments, simply log into your existing order here.

Log in to your account using your booking reference number or email address attached to your original order. If you’re unsure of your booking reference, you can find this included in the body of your bank statement on your method of payment. 

Paying with our Deposit Scheme? An initial payment of £50 + £10 booking fee was made to secure your ticket. You will need to pay off the remaining balance on your ticket(s) by 26th April 2024. If you have opted to pay by deposit you will need to log in to your order and manually pay off your ticket, you’re unable to change this once purchased and these will not be taken automatically. 

Paying with a Payment Plan? An initial payment of £50 + £10 booking fee was made to secure your ticket. The remaining balance on your ticket will be taken in equal, monthly instalments, deducted from your nominated payment method. Please ensure you have enough funds to make payment each month, payments are made on the 26th of each month until the deadline April 26th 2024.

How to pay off your balance?

To view your outstanding balance and make payments, simply log into your existing order here.

Please contact our ticket provider, SEE Tickets customer service if you experience difficulties managing your booking.

CAMPERVANS & LIVE-IN VEHICLE RESTRICTIONS

The Campervan field is a dedicated field for live-in vehicles only. Vehicles are not permitted into any other campsites across the festival site.

Optional Power-Hook Ups to live-in vehicles are available and must be purchased separately.

Once pitched up, campervans and live-in vehicles will not be permitted to leave and re-enter site.

Vehicle Type: Campervan, Motorhome, Caravan (+tow-vehicle) or trailer  (+tow vehicle). All other vehicles are prohibited within this space, including Roof Tents and Trailer Tents.

 

Includes: 8m x 5m pitch for one vehicle and for a maximum of 4 people. Please note, tents and awnings are not permitted. 

 

Terms: 

  • Must be bought in conjunction with a Wednesday or Thursday Camping ticket, this ticket does not include your ticket to the festival. Each person in your party will require their own weekend camping ticket.
  • One campervan pass required per vehicle
  • If you require a larger space, you must purchase additional campervan tickets.
  • Converted vehicles must be permanent conversions and suitable to live in.
  • Entire party must travel with the vehicle on first entry to gain access – up to 4 persons per vehicle.
  • Only fitted campervan gas canisters or cylinders are permitted.
  • The use of in-built vehicle sound systems is not allowed.
  • Searches may be carried out by the security staff at the entrances and prohibited items will be confiscated. 
  • Vehicles must not leave the campervan field during the weekend.
  • Only awnings that are affixed to campervans are allowed and must fit within your allocated pitch. Tents and other structures are not permitted in the Campervan field.
  • Campervan, Motorhome, Campervan (+ Tow Vehicle) or Trailer (+Tow Vehicle) are permitted in the campervan field. All other vehicles are prohibited within this space, including Roof Tents and Trailer Tents.
  • The Campervan field is a dedicated field for live-in vehicles only. Vehicles are not permitted into any other campsites across the festival site.

Searches may be carried out by the security staff on entry to the festival, if you are possession of any prohibited items these will be confiscated from you. Additionally if your vehicle does not meet the specifications above you may not gain access to the site.

BOUTIQUE CAMPING
What’s Included:
  • Boutique accommodation structure of your choice
  • Luxury showers and toilet facilities
  • Dedicated reception team
  • 24 hour security
  • Complimentary phone charging
  • Pamper parlour
  • Private bar
  • Relaxed seating
  • Quality eateries and beverage traders

If you fancy a touch of luxury, we recommend upgrading to one of our boutique accommodation options to make the most out of your stay.

If you’ve already purchased tickets, you can add accommodation by logging into your existing order here. 

For any queries relating to boutique accommodation, contact [email protected] 

PARKING PASSES

Weekend Parking 

Parking Passes are available to purchase in advance as well as on the door. One pass required per vehicle, tickets bought in advance are cheaper than if bought on-the-door.

Please note that after 10pm, advance tickets will become unavailable for the following day and will only be available to buy on-the-door.

If you have purchased a VIP ticket, you will receive a complimentary parking pass.

Blue Badge holders do not need to purchase a Parking Pass. Ensure you bring a valid form of ID and display your badge on arrival.

You will be charged a re-entry fee of £50 each time you leave and re-enter the site in your vehicle, payable on-the-door. We recommend you walk or use our shuttle bus service as a greener and quicker alternative, using routes closed to the public. All re-entry fees go to the Boardmasters Foundation. The Boardmasters Foundation was born out of our desire to give back and support the culture and surrounding communities that are at the heart of our festival – find out more here.

If you are staying in our campervan and live-in field you will need to buy a campervan pass, not a parking pass.

Day Parking

There will be no on-site parking available for Day or VIP Day Ticket holders. You can pay £10 to park at our new Boardmasters Park and Ride, and £7 for a return bus journey to the festival.

For more information on Day Ticket travel, click here

VODAFONE BATTERY PACK

Stay connected across Boardmasters Festival with a Vodafone Battery Pack​!

Available to collect from the Vodafone Connect & Charge point in the Main Arena on Wednesday 7th August.

HOW IT WORKS:

  1. Reserve one of our fully charged battery packs, exclusive to Boardmasters, by purchasing via the link below, when tickets become available, or at checkout.
  2. Then once you arrive at Boardmasters, head to one of Vodafone’s Connect & Charge points in the campsites or in the Main Arena. Remember to have your confirmation email containing your QR code ready!
  3. Exchange once per day for a fully-charged pack over the festival weekend.
  4. At the end of the festival, hand-in your charger and get your deposit of £10 back – or simply keep the pack to use again!

Battery packs are compatible with all mobile and USB charged portable devices, you should bring your own charging cable to connect to the battery pack. 

Each battery pack provides a phone’s full charge (based on moderate > high user) which is enough for 1 day’s usage.

If you experience any issues or problems onsite, speak to one of our team who will be able to assist you with your query.

For any additional questions, contact [email protected]

Full details can be found here. 

CLUB CLASS PASS
Upgrade your festival experience with our Club Class Pass! Enjoy luxury hot showers, proper toilets, and a spacious pamper lounge with free hair dryers and GHDs.
Weekend passes (Weds – Sun) available when tickets go on sale | Starting from £59.95
HOW IT WORKS:
  1. Buy your ticket to Boardmasters Festival.
  2. Purchase your Club Class Pass add-on.
  3. Bring your confirmation barcode to the Club Class lounge on site and exchange your ticket for a wristband.
  4. Enjoy the Club Class lounge all weekend long!
NAME CHANGES TO TICKETS
All ticket bookers must fill in the names for every ticket holder. This helps to reduce ticket fraud and helps to keep the festival security.
To update the name(s) on your ticket, login to your existing order using the SEE Tickets Customer Portal.
Ticket personalisation will be available from the point of purchase.
TIXEL RESALE

If you haven’t managed to secure a ticket to the festival from our website, you may be able to get your hands on one by buying

It is possible to resell any unwanted tickets using our resale platform, Tixel. Here you can list your tickets to the festival via a safe and secure platform. Although we can’t guarantee your ticket will sell, there is currently a long waiting list signed to a nearly sold out event.

Please do not buy or sell tickets to the festival using any other third-party / ticket resale platforms. Our ticketing providers are SEE Tickets or Tixel (for resale), we are therefore not liable for tickets purchased outside of these platforms which means we cannot guarantee their authenticity and therefore your entry to the festival.

Having trouble listing your ticket? 

For help or issues related to resale, contact Tixel customer service directly.

For all other ticketing queries, contact SEE Tickets directly and they will be able to assist you further with your request.

REFUNDS
As a general rule, tickets are non-transferable and non-refundable. These terms are agreed to at the point of purchase.
As standard our tickets don’t come with refund protection, if you have paid for this add-on you may be eligible to receive a refund depending on your circumstances.
For information on how to apply for a ticket refund, contact SEE Tickets customer service here.
If you have already purchased a ticket and are no longer able to attend, we recommend reselling your ticket using our official resale platform Tixel, to allow someone else to buy this off you. Visit Tixel to resell your unwanted ticket here.
Please do not buy or sell using unofficial ticket resale platforms, Boardmasters accepts no responsibility for problems arising from third-party transactions. Tickets for the festival are only available from accredited ticket outlets.
TICKET QUERIES & TERMS
For all ticket related enquiries, contact SEE Tickets directly.
For all resale ticket enquiries, contact Tixel directly.
For all boutique accommodation enquiries, please contact [email protected] 
For coach ticket enquiries, please contact Big Green Coach. 
Please note all tickets are subject to terms and conditions, you can find these here.

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