For your safety, we have hundreds of security across the festival site 24 hours a day. We also have Info points located in the Main Arena and Campsites, manned by our friendly Oxfam Stewards who can provide you any help, if you need it, please don’t be afraid to ask.
Yes we do. Our medical & welfare tents are in Main Arena and Campsite manned 24 hours a day. If you need assistance please find your way there or ask any of our Security or Stewards for help.
Our medics can provide help, advice and treatment but are not set up as a full pharmacy. Please use the services in Newquay Town Centre for these needs, it’s within walking distance or a quick ride on our shuttle bus.
PREVENT – As with anywhere else in the UK, it is illegal to buy, sell or take drugs at Boardmasters. Together with Devon and Cornwall Police, we work with our security teams to prevent them from entering Boardmasters. All drugs are potentially dangerous; there are no harmless drugs. The only way to avoid risks is not to take drugs at all. This goes for new psychoactive substances (formerly known as ‘legal highs’) as well.
AMNESTY POINTS – We operate amnesty points at the festival entrance before our search areas. They are your chance to dispose of any illegal drugs or other prohibited items without getting in trouble. If you use them, we will not judge you and you will not be asked any questions.
SEARCHES – After the amnesty points you will be searched and if found in possession of drugs or other prohibited items you will be refused entry and may be arrested. Don’t ruin your festival before it gets started. Use our amnesty points – no questions asked.
PURSUE – Our security team and Devon and Cornwall Police will pursue anyone suspected of dealing or supplying illegal drugs. You will be ejected from the festival and arrested. Police patrol Boardmasters as well as sniffer dogs.
PROTECT – We acknowledge that despite the measures put in place with our security team and local police, drugs may get into the festival and could cause harm to our audience. Therefore we work with Devon and Cornwall Police, Cornwall Council, Safer Cornwall and our medical & welfare teams to protect festival goers.
Ahead of the festival we are encouraging all festival goers to read through the excellent advice shared by our friends at Festival Safe.
If you, or a friend have taken something and feel unwell, please know that we are here to help. Go to a welfare point or speak to a member of our security team. We will not judge you and you will not get into trouble.
Safer Spaces are a community interest company that was set up to help educate and create a culture that confronts and prevents sexual violence, harassment and domestic abuse at festivals and events; providing all women and girls access to specialist support, reporting and ongoing localised referral pathways.
They are gender informed but their services are gender inclusive, turning no one away that needs a safe space.
You can find Safer Spaces in the Campsite. their tent is set up as a welcoming safe space where people can come and hang out, use facilities and escape to some calmness. The tents also provide a safe space for people to report incidents and get the professional support they need. Drop in anytime to speak to their lovely team and help support our message – don’t be a bystander.
Everyone deserves to have fun and enjoy themselves at Boardmasters but we have a zero tolerance policy towards vandalism, sexual assault, harassment, racism, discrimination or any other anti-social behaviour. To make it clear, this is what we classify as unacceptable behaviour and it will result in you being ejected from the festival and refused re-entry:
If you experience any of the above, or see it happening, please report it to the nearest steward or security guard. We have support services available onsite from our Medical, Welfare and Safeguarding teams, and specially-trained staff onsite to help support victims. We take all reports incredibly seriously and will always respond from a place of belief.
If you are under aged 18 and ejected from the festival, you will be kept in our Resolution Centre with our Welfare Team until your responsible adult arranges collection.
As our friends from Safer Spaces say, Don’t be a bystander.