TICKET INFO

WHEN DO DAY TICKETS GO ON SALE?

Boardmasters Day Tickets will go on sale at 10am on Thursday 29th February in the Presale.

You must be signed up to the Presale to get exclusive 24 hour ticket access, ahead of the General Onsale on Friday 1st March at 10am.

With demand higher than ever before, do not miss out – make sure you are signed up HERE

AGE RESTRICTIONS & ID

All ages are welcome and will require a ticket to enter the festival. Proof of identity and age must be provided upon request at the admission gates to the festival.

16 & OVER
Anyone 16 or over is welcome to attend the festival without an adult. You will need to provide proof of age on entry upon request.

We accept the following forms of ID:

– Current Passport
– Driving Licence
– Official ID that contain the certified PASS logo

Please note we cannot accept other forms of ID. Photos / photocopies of ID will not be accepted.

15 & UNDER
Anyone under the age of 16 must be accompanied by an adult (21+).
Each adult can accompany up to two children.

WEEKEND CAMPING TICKETS
WEDNESDAY ENTRY (Wednesday – Sunday) |  Starting from £229 + booking fee 
Start the party early! These tickets give you access to the festival from Wednesday 7th August 2023.
THURSDAY ENTRY (Thursday – Sunday) | Starting form £219 + booking fee
These tickets give you access to the festival from Thursday 8th August 2023.
Pitch up in one of our campsites; Boilers, Jaws, Pipeline, Lakey’s, Malibu, Waimea and Mavericks, OR view our range our boutique accommodation add-ons.
Each person in your party will require their own ticket to stay on site.
Please note weekend camping tickets include the Sunday night, all campsites must be clear on Monday 12th August by 16:00.
DAY TICKETS
3-DAY NO CAMPING | Starting from £199 + booking fee 
This ticket gives you access to the festival across the weekend but does not include camping, equivalent to buying a Friday, Saturday and Sunday ticket.
DAY TICKETS | Available in the New Year
Just want to come for the day? Pick your favourite and attend Boardmasters on a day of your choosing, Friday, Saturday and Sunday day-ticket options available. This ticket type does not include camping.
Please note you must hold a full weekend camping ticket to stay on site. Day tickets will not be permitted into the campsites.
VIP TICKETS
VIP WEEKEND CAMPING (Wednesday Entry – Sunday) | Starting from £309 + booking fee
  • Fast track entry to Campsites & Arena
  • Pitch up in our VIP Campsite or view our boutique accommodation options.
  • Chill-out tent
  • Complimentary parking pass (1 per booking). Please note, there is no dedicated VIP car park.
  • VIP bar
  • Flushing toilets
  • Showers
  • 24-hour reception desk
  • Experience the VIP area in the Main Arena – complete with a VIP bar, DJs, flushing toilets, food options & sea views
VIP DAY-TICKETS (Friday, Saturday, Sunday options available) | Available in the New Year
  • Fast track entry to Arena
  • Complimentary parking pass for chosen day (1 per booking). Please note, there is no dedicated VIP car park.
  • Experience the VIP area in the Main Arena – complete with a VIP bar, DJs, flushing toilets, food options & sea views.
KIDS TICKETS
We’re thrilled to welcome all ages to Boardmasters!
16 +
You will need to purchase an adult ticket. Remember to bring a valid form of ID to present at the gates to gain entry to the festival, please note your ID must match the name on your ticket.
We operate a Challenge 25 policy across the site at all our bars and service points. It is illegal to buy or sell alcohol or tobacco items to anyone under the age of 18, so please ensure you have your ID as you may be asked to present this.
AGES 9 – 15
You will be required to present an adult ticket and be accompanied by an adult over the age of 21. Please remember to bring a valid form of ID, for more information on this, see the ‘Age Restrictions & ID section’.
UNDER 8
There’s a small fee of £15 for general admission or £20 for VIP. These must be purchased with an adult ticket (one adult ticket can include up to 2 children’s tickets).
Kids Weekend Camping,  VIP Camping + 3-Day No Camping tickets will be available to purchase for £25 from pre-sale on 30th November. Kids Day Tickets will be on sale in the New Year. Tickets are limited, so it’s best to get them early to make sure you don’t miss out.
Kids tickets are available to purchase separately. 
PERSONAL ASSISTANT (PA) TICKETS

Boardmasters are committed to making the experience at our festival as inclusive as possible.

If you require a Personal Assistant (PA) to attend the festival with you, this can be claimed at no additional cost. You do not need to buy a ticket for your Personal Assistant (PA) / Carer.

HOW TO APPLY:
  1. Purchase your ticket(s) to Boardmasters Festival. If you require a PA Ticket, please DO NOT purchase a ticket for this person. Please note we are only able to offer refunds on tickets purchased in error to Boardmasters approved applicants.
  2. Complete our Access Request Form to let us know about your on-site access requirements. You will need your ticket reference number + supporting evidence documents in this form.
  3. On completion, we will email you to confirm we have received your application. Our dedicated access support team will then work to process these. Please bare with us as we are a small team but you will be contacted.
  4. Following confirmation and closer to the event, you will receive an Access Information Pack, including information about our accessible facilities and procedures so you can plan ahead.
  5. If you have any questions regarding access, please get in contact: [email protected]
LOCAL RESIDENTS TICKETS
Yes, we offer a pair of complimentary tickets per household to local residents who live within close proximity of the festival grounds.
Ticket type: Three-Day-Non-Camping (max two tickets per household)
You will need to provide a scan/ photo proof of address (such as a recent utility bill) that is valid in the last 3 months. The name on the proof of address much match the name of the person applying. Boardmasters will not use your information for third-party use. We do not accept drivers licence or bank cards as valid forms of evidence.
Local Resident Tickets are subject to an obligatory charity donation per ticket. All proceeds going to The Boardmasters Foundation, which funds local charities and projects.
Please note, only apply once, multiple applications from the same household will not be approved. Applying does not mean you are guaranteed tickets. 
Visit our Community Page for more information and how to apply.
DEPOSIT & PAYMENT PLAN TICKETS

To view your outstanding balance and make payments, simply log into your existing order here.

Log in to your account using your booking reference number or email address attached to your original order. If you’re unsure of your booking reference, you can find this included in the body of your bank statement on your method of payment. 

Paying with our Deposit Scheme? An initial payment of £50 + £10 booking fee was made to secure your ticket. You will need to pay off the remaining balance on your ticket(s) by 26th April 2024. If you have opted to pay by deposit you will need to log in to your order and manually pay off your ticket, you’re unable to change this once purchased and these will not be taken automatically. 

Paying with a Payment Plan? An initial payment of £50 + £10 booking fee was made to secure your ticket. The remaining balance on your ticket will be taken in equal, monthly instalments, deducted from your nominated payment method. Please ensure you have enough funds to make payment each month, payments are made on the 26th of each month until the deadline April 26th 2024.

Please contact our ticket provider, SEE Tickets customer service  for any further with your request.

CAMPERVANS & LIVE-IN VEHICLES
Includes a 8m x 5m pitch for one vehicle in the Campervan Field, and it can accommodate a maximum of 4 people.
Optional Power-Hook Ups to live-in vehicles are available and must be purchased separately.
Once pitched up, campervans and live-in vehicles will not be permitted to leave and re-enter site.
ADDITIONAL INFO:
  • This pass does not include a ticket to the festival, this must be purchased along with a either a Wednesday or Thursday weekend camping ticket. Every person in your party will require their own Weekend Camping ticket.
  • Each campervan vehicle requires a pass.
  • Only awnings that are affixed to campervans are allowed and must fit within your allocated pitchTents and other structures are not permitted in the Campervan field.
  • All vehicles must fit within the 8m x 5m designated area. If you need more space, you’ll need to purchase additional passes.
  • Converted vehicles must be permanent conversions and suitable to live in.
  • Vehicles must have either built-in cooking or washing facilities.
  • Your entire party must be present with the vehicle during the first entry for access.
  • Only fitted campervan gas canisters or cylinders are permitted.
  • Security staff may conduct searches at the entrances, and any prohibited items will be confiscated.
  • The use of in-built vehicle sound systems is not allowed.
  • Campervan, Motorhome, Campervan (+ Tow Vehicle) or Trailer (+Tow Vehicle) are permitted in the campervan field. All other vehicles are prohibited within this space, including Roof Tents and Trailer Tents.
  • The Campervan field is a dedicated field for live-in vehicles only. Vehicles are not permitted into any other campsites across the festival site.

Searches may be carried out by the security staff on entry to the festival, if you are possession of any prohibited items these will be confiscated from you. Additionally if your vehicle does not meet the specifications above you may not gain access to the site.

BOUTIQUE CAMPING
WHATS INCLUDED:
  • Boutique accommodation structure of your choice
  • Luxury showers and toilet facilities
  • Dedicated reception team
  • 24 hour security
  • Complimentary phone charging
  • Pamper parlour
  • Private bar
  • Relaxed seating
  • Quality eateries and beverage traders

If you fancy a touch of luxury, we recommend upgrading to one of our boutique accommodation options to make the most out of your stay.

For any queries relating to boutique accommodation, contact [email protected] 

PARKING PASSES

Parking Passes are available to purchase in advance as well as on the door. One pass required per vehicle, tickets bought in advance are cheaper than if bought on-the-door.

Please note that after 10pm, advance tickets will become unavailable for the following day and will only be available to buy on-the-door.

If you have purchased a VIP ticket, you will receive a complimentary parking pass.

Blue Badge holders do not need to purchase a Parking Pass. Ensure you bring a valid form of ID and display your badge on arrival.

You will be charged a re-entry fee of £50 each time you leave and re-enter the site in your vehicle, payable on-the-door. We recommend you walk or use our shuttle bus service as a greener and quicker alternative, using routes closed to the public. All re-entry fees go to the Boardmasters Foundation. The Boardmasters Foundation was born out of our desire to give back and support the culture and surrounding communities that are at the heart of our festival – find out more here.

If you are staying in our campervan and live-in field you will need to buy a campervan pass, not a parking pass.

VODAFONE BATTERY PACK

Stay connected across Boardmasters Festival with a Vodafone Battery Pack​!

Available to collect from the Vodafone Connect & Charge point in the Main Arena on Wednesday 7th August.

HOW IT WORKS:

  1. Reserve one of our fully charged battery packs, exclusive to Boardmasters, by purchasing via the link below, when tickets become available, or at checkout.
  2. Then once you arrive at Boardmasters, head to one of Vodafone’s Connect & Charge points in the campsites or in the Main Arena. Remember to have your confirmation email containing your QR code ready!
  3. Exchange once per day for a fully-charged pack over the festival weekend.
  4. At the end of the festival, hand-in your charger and get your deposit of £10 back – or simply keep the pack to use again!

Battery packs are compatible with all mobile and USB charged portable devices, you should bring your own charging cable to connect to the battery pack. 

Each battery pack provides a phone’s full charge (based on moderate > high user) which is enough for 1 day’s usage.

If you experience any issues or problems onsite, speak to one of our team who will be able to assist you with your query.

For any additional questions, contact [email protected]

Full details can be found here. 

CLUB CLASS PASS
Upgrade your festival experience with our Club Class Pass! Enjoy luxury hot showers, proper toilets, and a spacious pamper lounge with free hair dryers and GHDs.
Weekend passes (Weds – Sun) available when tickets go on sale | Starting from £59.95
HOW IT WORKS:
  1. Buy your ticket to Boardmasters Festival.
  2. Purchase your Club Class Pass add-on.
  3. Bring your confirmation barcode to the Club Class lounge on site and exchange your ticket for a wristband.
  4. Enjoy the Club Class lounge all weekend long!
NAME CHANGES TO TICKETS
All ticket bookers must fill in the names for every ticket holder. This helps to reduce ticket fraud and helps to keep the festival security.
To update the name(s) on your ticket, login to your existing order using the SEE Tickets Customer Portal.
Ticket personalisation will be available from the point of purchase.
REFUNDS
As a general rule, tickets are non-transferable and non-refundable. These terms are agreed to at the point of purchase.
As standard our tickets don’t come with refund protection, if you have paid for this add-on you may be eligible to receive a refund depending on your circumstances.
For information on how to apply for a ticket refund, contact SEE Tickets customer service here.
If you have already purchased a ticket and are no longer able to attend, we recommend reselling your ticket using our official resale platform Tixel, to allow someone else to buy this off you. Visit Tixel to resell your unwanted ticket here.
Please do not buy or sell using unofficial ticket resale platforms, Boardmasters accepts no responsibility for problems arising from third-party transactions. Tickets for the festival are only available from accredited ticket outlets.
TICKET QUERIES & TERMS
For all ticket related enquiries, contact SEE Tickets directly.
For all resale ticket enquiries, contact Tixel directly.
For all boutique accommodation enquiries, please contact [email protected] 
For coach ticket enquiries, please contact Big Green Coach. 
Please note all tickets are subject to terms and conditions, you can find these here.

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